Privacy Policy

Introduction

IndexableAI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using IndexableAI, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Email address and name (for account creation and authentication)
• Payment information (processed securely through our payment processors)
• Account preferences and settings

Usage Information

We automatically collect certain information when you use our services:

• Domain names you submit for auditing
• Search queries and parameters used in audits
• Audit results and technical findings
• Usage statistics and performance metrics
• IP addresses and browser information for security purposes

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the IndexableAI audit services
• Account Management: To create and manage your account, process authentication, and provide customer support
• Billing: To process payments, manage subscriptions, and send billing-related communications
• Communication: To send you important updates, security alerts, and service notifications
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect and prevent fraud, abuse, and security incidents

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our services (payment processors, hosting providers, etc.)
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• Consent: With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Account information is retained while your account is active
• Audit data is retained according to your subscription plan limits
• Payment information is retained as required for tax and accounting purposes

You may request deletion of your account and associated data at any time by contacting us through the available support channels. We will respond to such requests within 30 days.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to our processing of your personal information

To exercise these rights, please contact us through the available support channels. We will respond to your requests within the timeframes required by applicable law.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website and provide our services. These technologies help us:

• Remember your login status and preferences
• Analyze website usage and performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.